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  1. Operations Manager, Dubai

    Title: Operations Manager
    Location: Dubai, UAE
    Reporting to: Head of Operations – Dubai

    We offer

    Wilben is an independent merchant trading and logistic house focused on commodities and capital equipment, sourcing from and supplying to established and emerging markets globally. The role is based in the Dubai office located in Platinum Tower, Cluster I, JLT, Dubai, UAE and offers the opportunity to gain deep insight into the trading business as well as exposure to a wide variety of commodity transactional operations.

    You will be part of a truly international company, whose employees hail from all parts of the world (15 different nationalities). Our strong focus on diversity goes hand in hand with a commitment to inclusion and all employees are valued and treated with respect.

    Key responsibilities

    • Issue all transactional documentation including commercial contracts, invoices, draft Letters of Credit;
    • Manage the settlement process of transactions including presentation of documents, discounting of Letters of Credit and other financial instruments and making payments to customers;
    • All necessary coordination with clients, banks and other team members including operations, sales and accounting;
    • Market the products of the Wilben Group to new and existing counterparties;
    • Manage existing relationships of the Wilben Group with counterparties – both banks and companies (as appropriate);
    • Negotiate and agree commercial terms with counterparties;
    • Work together with other members of the team in identifying new opportunities and developing new products.

    Who we are looking for


    • You are qualified to a minimum Degree level


    • 5 years and above experience of commodity trading operation, corporate finance and ECA based finance;
    • Deep understanding of commodities markets and related processes;
    • Deep knowledge of commodities exchanges, clearing standards and market conventions;
    • Understanding of commodities workflows and straight through processes;
    • MS office and word processing and able to format lengthy legal documents;
    • Systems acumen and technical understanding;
    • Experience in physical trading is advantageous;
    • Knowledge of International Trade Law is advantageous;


    • Strong communication and executive presentation skills;
    • Fluent in English is essential;
    • Proven teaming and collaboration; prior supervisory experience preferred;
    • Ability to work and manage relationships with various stakeholders;
    • Attention to detail, organised and possess the drive and discipline that enables you to work independently;
    • Ability to be focused in a fast-paced environment with the enthusiasm to overcome challenges that may arise;

    Deadline for application: Thursday 7th May 2020

    Established in 2014 and headquartered in Dubai, Wilben is an independent merchant trading and logistic house focused on commodities, capital equipment and precious metals, sourcing from and supplying to established and emerging markets globally.