1. Operations Manager - Africa

    Title: Operations Manager – Africa
    Location: Dakar, Senegal
    Reporting to: Managing Director – Africa & Head of Operations – Dubai

    We offer
    Wilben is an independent merchant trading and logistic house focused on commodities and capital equipment, sourcing from and supplying to established and emerging markets globally. The role is based in the Dakar office located in Regus Les Almadies Business Center, Dakar, Senegal and offers the opportunity to gain deep insight into the trading business as well as exposure to a wide variety of commodity transactional operations.
    You will be part of a truly international company, whose employees hail from all parts of the world (16 different nationalities). Our strong focus on diversity goes hand in hand with a commitment to inclusion and all employees are valued and treated with respect.

    Key responsibilities

    • Issue all transactional documentation including commercial contracts, invoices, draft Letters of Credit
    • Manage the settlement process of transactions including presentation of documents, discounting of Letters of Credit and other financial instruments and making payments to customers
    • All necessary coordination with clients, banks and other team members including operations, sales and accounting
    • Market the products of the Wilben Group to new and existing counterparties;
    • Manage existing relationships of the Wilben Group with counterparties – both banks and companies (as appropriate)
    • Negotiate and agree commercial terms with counterparties
    • Work together with other members of the team in identifying new opportunities and developing new products

    Who we are looking for


    • You are qualified to a minimum Degree level


    • 5 years and above experience of commodity trading operation, corporate finance and ECA based finance
    • Experience in physical trading is advantageous
    • Deep understanding of commodities markets and related processes
    • Knowledge of International Trade Law is advantageous
    • Deep knowledge of commodities exchanges, clearing standards and market conventions
    • Understanding of commodities workflows and straight through processes
    • Knowledge of GAFTA documentation would also be a strong advantage
    • MS office and word processing and able to format lengthy legal documents
    • Systems acumen and technical understanding


    • Strong communication and executive presentation skills
    • Fluent in English and French is essential;-
    • Proven teaming and collaboration; prior supervisory experience preferred
    • Ability to work with and manage relationships with various stakeholders
    • Attention to detail, organised and possess the drive and discipline that enables you to work independently
    • Ability to be focused in a fast-paced environment with the enthusiasm to overcome challenges that may arise
    • You thrive in handling a workload that varies in content and scope; you look for and do not avoid responsibility

    Deadline for application: Wednesday 30th October 2019

    Established in 2014 and headquartered in Dubai, Wilben is an independent merchant trading and logistic house focused on commodities, capital equipment and precious metals, sourcing from and supplying to established and emerging markets globally.